Dr. Andan Clinic
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Last Updated: November 29, 2025
At Dr. Andan Clinic (hereinafter referred to as the “Clinic” or “We”), we place great importance on the security and privacy of the personal data of our users (“Visitor”) who visit our website at www.drandanclinic.com. This Privacy and Cookie Policy has been prepared in accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”) and relevant legislation to inform you about what personal data is collected through our website, for what purposes this data is processed, with whom it is shared, and how cookies are managed.
1. Data Controller Your personal data is processed by Dr. Andan Clinic, acting as the data controller, located at Cumhuriyet Mh. Halaskargazi Cd. Selamet Apt, 93/4, D:7 34380 Şişli, Istanbul.
2. Personal Data Processed The following data may be processed during your visit and use of our website:
Identity Information: Your name and surname (if provided via contact forms).
Contact Information: Your e-mail address and phone number (via contact and appointment forms).
Transaction Security Information: Your IP address, website entry-exit information, log records, device, and browser information.
Marketing Information: Shopping history, survey responses, and usage habits collected via cookies.
Request/Complaint Management Information: Personal notes you write in the message boxes on the website and summary information regarding your health status.
3. Purposes of Processing Personal Data Your collected personal data is processed for the following purposes:
Service Processes: Creating and confirming online appointment requests and contacting you.
Communication: Responding to questions, requests, and complaints you submit to us.
Legal Obligations: Keeping traffic records (log files) as required by Law No. 5651 on the Regulation of Publications on the Internet.
Marketing and Analysis: Improving the website experience, creating visitor statistics, and offering special campaigns if you have provided explicit consent.
Information Security: Ensuring website security and preventing cyber attacks.
4. Transfer of Personal Data Your personal data may be transferred to authorized public institutions and organizations (e.g., Police, Courts) to fulfill our legal obligations and to our suppliers providing website infrastructure services (server, hosting companies) in accordance with Articles 8 and 9 of the KVKK. Your personal data is not sold or rented to third parties for marketing purposes without your explicit consent.
5. Data Security As a clinic, we take measures at international standards to protect your data:
Our website is encrypted with a 128-bit SSL (Secure Socket Layer) certificate.
Up-to-date Firewalls and anti-virus software are utilized.
Access to data is restricted; only authorized personnel can access it.
1. What is a Cookie? Cookies are small text files saved to your computer, tablet, or mobile device through your browser when you visit a website. Cookies allow the website to remember you, save your preferences, and provide a better user experience.
2. Types of Cookies Used and Their Purposes On our site, we use Session Cookies (deleted when the browser is closed) and Persistent Cookies (remain on the device for a certain period). Based on their purpose, the following cookies are used:
a. Mandatory (Technical) Cookies: Necessary for the proper functioning, security, and basic functions of the website (e.g., page transitions, filling forms). These cookies are not subject to your consent and cannot be turned off.
b. Performance and Analytical Cookies: Help us understand how many people visit our site, which pages attract more interest, and the sources of traffic. This data is collected anonymously (e.g., Google Analytics).
c. Functionality Cookies: Allow us to remember your personal settings on the site, such as language preference or font size.
d. Targeting and Advertising Cookies: Used to create profiles according to your interests and show you relevant advertisements on other websites (e.g., Facebook Pixel, Google Ads). These are not activated without your explicit consent.
3. Cookie Management (How can I turn off cookies?) By visiting our website, you are deemed to have accepted the use of mandatory cookies. However, you can reject or delete other cookies at any time from your browser settings.
Google Chrome: Settings > Privacy and Security > Cookies and other site data.
Safari: Preferences > Privacy > Manage website data.
Internet Explorer / Edge: Settings > Cookies and Site Permissions.
Mozilla Firefox: Options > Privacy and Security > Cookies.
In accordance with Article 11 of the KVKK, you have the right to learn whether your personal data is processed, request information if it has been processed, request the correction or deletion of data, and object to the processing.
To exercise these rights or submit questions regarding our privacy policy:
E-mail: info@drandanclinic.com
Address: Cumhuriyet Mh. Halaskargazi Cd. Selamet Apt, 93/4, D:7 34380 Şişli, Istanbul
Phone: +90 534 609 22 93
Your request will be finalized within 30 (thirty) days at the latest.